End-to-End Services for Airline Crews

Easily coordinate crew accommodation, ground transportation and meals through KYFO across your entire network — with one integrated solution delivering operational and financial benefits.

A well-rested crew means peace of mind for everyone.

Providing a full range of services for flight crews across an airline’s network requires significant resources, multiple suppliers and constant coordination.

Aircraft crews operate across multiple airports every day according to tightly planned schedules. Their itineraries and operational requirements can change, sometimes at short notice or even during the day

KYFO has developed a digital solution that brings all crew services together on one platform, backed by 24/7 support.

  • Hotel Accommodation

    Airline-standard accommodation: Our Concierge Service arranges hotel accommodation for each flight, in line with your airline’s requirements.

    Flexible rebooking: We monitor changes to flight schedules and airport locations, adjusting hotel arrangements to meet updated operational requirements.

    Extensive hotel network: Access more than 500 hotels across 60 airports, with new properties continually being added.

  • Ground Transportation

    Transfers tailored to your requirements: Our Concierge Service arranges crew transfers for each flight in accordance with your airline’s standards.

    Responsive coordination: We monitor changes to flight schedules and locations and coordinate revised transfers as operational requirements evolve.

    Extensive transport network: Access more than 50 transport providers across many airports, with new partners continually being added.

  • Crew Meals

    Hotel dining: Arrange comprehensive meal services at crew hotels in accordance with your airline’s standards.

    Airport dining: Give crew members access to meals and refreshments at more than 700 cafés and restaurants across airport terminals and other airport areas.

    Convenient digital access: Provide crews with a digital map and mobile app listing participating venues at airports and in surrounding cities.

  • Hotel and transfer arrangements, check-in and check-out coordination, and accommodation oversight.
  • Real-time access to accommodation information through your online account.

24/7 Concierge Service for Crew Accommodation and Transfers

24 / 7 / 365

We’re always here to help:

One Virtual Card for All Crew Expenses

Simplify the management of corporate crew expenses with KYFO virtual cards. Consolidate payments for crew services into one convenient payment solution, with additional benefits for airlines and cardholders.

  • Simplified Supplier Management

    Suppliers selected to meet your standards: KYFO identifies and coordinates service providers in line with your airline’s requirements.

    One contract, extensive coverage: A single agreement with KYFO gives you access to service providers across many airports.

    Reliable service delivery: More than 1,000 partners, supported by our Concierge Service, help ensure services meet your standards, including when operational plans change.

  • Automated Expense Management and Reporting

    Agreed airline rates: Services are provided at pre-agreed rates and in accordance with your airline’s commercial terms.

    Real-time transaction reporting: All transactions are recorded on the KYFO platform, with electronic reports available in real time.

    VAT recovery support: VAT-related documentation is available for eligible services. Electronic documents are made available by the fifth day of the month following the reporting period.

  • One Card for Every Crew Service

    Handle unplanned expenses: Pay for crew services that were not arranged in advance using a KYFO virtual card.

    Flexible spending controls: Access the card through the mobile app, with configurable spending limits for different service categories. The card is accepted by participating KYFO providers.

    Real-time expense visibility: Monitor card transactions through your online account, with integration into your airline’s expense reporting processes.

Globe with airport location pins and an airplane

More Than 700 Service Providers Across Many Airports

KYFO continually expands its network to cover more airports and destinations. Wherever you fly, KYFO is working to make crew services easier to manage.

  • Coverage across major airports: Established operations across major airports.
  • One integrated solution: Hotel accommodation, ground transportation and dedicated Concierge Service.
  • Continuous network expansion: New partners are added to help maintain consistent service quality as your operational footprint grows.

Let KYFO Manage Your Crew Services

Replace 200 individual supplier contracts with a single agreement with KYFO. Monitor service delivery online, simplify expense management and reduce operational costs.

Contact us to find out more.